Job Description

Job Summary

At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes.

Duties and responsibilities: 

  • Working well on a small team is a requirement.
  • Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations.
  • Answer questions about our required contracts and large party inquiries.
  • Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team.
  • Menu design and deployment.
  • Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams.
  • Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts.
  • Communication and follow up with multiple departments and the guests is imperative to this position. 
  • Help coordinate large company functions (philanthropic events, employee appreciation gatherings, marketing and promotional events)

    • Qualifications and Skills:

  •  Professional appearance
  • Willingness to learn
  • Open attitude to a unique way of doing things
  • Proper phone etiquette
  • Able to work well with others
  • Ability to work well under pressure
  • Multitasking
  • Memorization skills
  • Personable and able to interact with guests​
  • Attention to detail
  • Night, Weekend and Holiday availability required
  • Adobe InDesign 
  • Gmail/Google Account Apps
  • OpenTable

    • Benefits and Perks

    Immediate

  • Closed On Monday 
  • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve 
  • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours) 
  • Custom Supplemental Insurance Coverages Through AFLACLife Insurance Policy (10-, 20-, & 30-year terms)Short Term Disability Income InsuranceAccident Advantage On/Off Job InsuranceCancer Protection InsuranceCritical Care Protection InsuranceHospital Choice Insurance
  • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
  • Family First Discounts50% off entire bill at Haven restaurant & bar for employee and up to 3 guests50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests20% off total purchase at Bern’s Fine Wines & Spirits retail store20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee20% off Spa Services at Spa Evangeline for employee20% off Epicurean Theatre classes per online purchaseMarriott Friends and Family Discount for hotel accommodations
  • Complimentary Manager Shift Meal from the Restaurant’s Menu
  • Free, Secure, Covered Parking
  • Continued Education through Management Training Courses
  • Educational Travel and Experiences for some Culinary, Wine and Spirits Positions

    • 90-Days

  • Custom Packaging Health Plan Options with Tenure Based Employer ContributionHealthDentalVision
  • Internal Career Growth Opportunities

    • 1-Year

  • 401K Employer Match of 25% Up to the First 6%
  • Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials

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