Job Description
Description
As the Hard Services Program Manager, you’ll manage multiple Hard/Reliability services programs across retail, supply chain, and corporate buildings and ensure all assigned program deliverables are being met or exceeded. You will provide technical expertise in the creation and management of program protocols for both JWN and related suppliers to ensure the best maintenance practices are archived. For contracted services, you will partner with key business stakeholders and Strategic Sourcing to source and manage various suppliers through strong contracts and business reviews. The candidate will be responsible for developing a sustainable reliability program and leading multiple reliability processes in a manner that will have a direct impact on equipment safety, efficiency, uptime, quality, cost management, customer satisfaction, innovation, and ultimately profitability for JWN.
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