Job Description

Overview

Business Development Centre (BDC) Manager – Sales & Service . Lead the Drive to Success with O’Regan’s! O’Regan’s Automotive Group, proudly one of Canada’s Best Managed Companies, is looking for a driven Business Development Centre (BDC) Manager to lead our Sales & Service communication teams. This is your opportunity to make a real impact by shaping customer journeys, developing high-performing teams, and driving measurable results in a fast-paced, growth-focused environment.

What You’ll Do

  • Lead & Inspire
    • Recruit, train, coach, and motivate BDC Sales & Service representatives
    • Set clear performance expectations and hold the team accountable to KPIs
    • Conduct performance reviews, call monitoring, and regular coaching sessions
    • Foster a positive, customer-first team culture built on accountability and growth
  • Drive S...

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