Job Description
Company:
Description:
Helps respond to standard customer inquiries regarding the products and services the Company offers.
Answers, documents and monitors call center calls, emails and transactions.
Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.
Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X....
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