Job Description

Greets and escorts guests upon arrival and during check-out process

  • Assists all arriving and departing guests.
  • Ensure a smooth flow of traffic in front of the hotel.
  • Unload and load luggage from vehicles when required. Check taxis and guest vehicles for any luggage left behind.
  • Welcomes guest and assists with baggage to the front desk
  • Escorts guests to their room; places baggage in the room
  • Inspects guest room for order and adequate supplies and describes amenities to guest
  • Leaves guest with room key and welcome card
  • Assists guests with their luggage throughout their stay
  • Stores luggage and issues claim checks as requested
  • Facilitate prompt customer check-out by assisting with guest luggage from room when requested.
  • Arranges taxis for guests when required.
  • Always have an umbrella accessible to assist guests to and from the entrance and their vehicle when required.
  • Promotes ...

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