Bell Driver

Job Description

This position is responsible for the receipt of guests’ luggage and ensuring correct delivery to and from rooms, cars and airport. The Bellman also assists guests with inquiries and fulfilling other service requests in compliance with all brand standards and departmental Standard Operating Procedures.

Primary Responsibilities

Operation

• Greet and welcome guests at the main entrance
• Assist in driveway management
• Assist arriving and departing guests by opening and closing car and taxi door
• Maintain a clean and tidy entrance and baggage room
• Ensure timely pick up and deliveries pertaining to baggage handling
• Provide information and/or assistance to guests as and when required
• Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend...