Job Description

Overview

The Bellperson (On-Call) is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

Responsibilities

  • Load and unload luggage carts.
  • Organize and deliver luggage for tour groups
  • Escort guests to rooms and familiarize them with hotel services.
  • Inspect guest’s room to ensure it is in order and that supplies are adequate.
  • Explain features of the room including operation of electronic devices and entertainment.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Store, track, and deliver packages as needed.
  • Deliver messages to meeting rooms.
  • Deliver flowers, laundry, packages and other amenities to guestrooms.
  • Assist with room changes.
  • Maintain current listing of local and area attractions, special events and activities.
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