Job Description

Job Description

Summary of Responsibilities:

Reporting to the Bell Captain, the Bellperson will support their manager in ensuring the smooth and efficient operation of Bell Services, Door, and Valet Services. Key responsibilities include:

  • Maintaining a high level of professionalism in all aspects of job performance.
  • Providing all arriving guests with a warm welcome, and acting as a first and last point of contact for guests.
  • Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the hotel.
  • Ensure the timely and efficient transfer of luggage to and from the guest’s room.
  • Personalize guests’ orientation of their room in a professional, friendly and engaging way.
  • Keeping Door area and Lobby impeccable at all times.
  • Knowledgeable of Vancouver, our attractions, directions, cultural scene, etc.
  • Maintain presence in the lobby as an am...

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