Benefit Operations Program Manager, International (12 months contract)

**Summary:**
Meta is seeking an experienced Benefit Operations Program Manager to join our People Service Delivery team. This individual contributor role is critical in driving operational excellence and delivering world-class employee services across EMEA, with a primary focus on service delivery and with proven experience in benefits program management.
**Required Skills:**
Benefit Operations Program Manager, International (12 months contract) Responsibilities:
1. Lead and optimize end-to-end service delivery processes for employee benefits, ensuring a seamless experience for Meta employees at Meta
2. Develop, implement, and continuously improve operational workflows, policies, and procedures to enhance service quality, efficiency, and compliance
3. Collaborate with cross-functional teams across People Service Delivery, Payroll, Legal, Tech to resolve complex service issues and drive process improvements
4. Monitor service metrics, analyze trends, and report ...