Job Description

General Description
This is a paraprofessional position. The incumbent performs routine tasks to determine a customer's eligibility for Social Services benefits, such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Medicaid and Auxiliary Grants.

Organization
The Benefit Programs Specialist position is part of Hanover County's Career Development Program (CD). The Benefit Programs Specialist has four levels ranging from Benefit Programs Specialist I to Benefit Programs Specialist - Senior. The incumbent reports to a Benefit Programs Supervisor or Benefit Programs Manager and supervises no staff.

Essential Functions

Conducts interviews of persons to determine eligibility for assistance and re‑determines their continuing eligibility; exercises sound judgment;

Explains nature of benefit programs and determines reasons and need for assistance;

Processes applications for financial assistance...

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