Job Description
This position is based in our Boston, MA, office with a hybrid, fulltime, work schedule; Monday - Thursday in office and Friday remote.
We are seeking a detail-oriented and employee-focused Benefits Associate to support the administration of Wayfair’s U.S. health and welfare programs. This role will serve as the primary day-to-day liaison between Wayfair’s Benefits team and our benefits third party administrator, ensuring employee issues are accurately triaged, escalated, and resolved.
This position plays a critical role in protecting the employee experience by identifying breakdowns in vendor execution, driving timely remediation, and ensuring benefits programs operate as designed. This role is central to ensuring that Wayfair’s benefits programs function as intended—especially when vendor execution falls short. By serving as the connective tissue between employees, vendors, and internal partners, this role directly protects the employee experience, mitigates ope...
We are seeking a detail-oriented and employee-focused Benefits Associate to support the administration of Wayfair’s U.S. health and welfare programs. This role will serve as the primary day-to-day liaison between Wayfair’s Benefits team and our benefits third party administrator, ensuring employee issues are accurately triaged, escalated, and resolved.
This position plays a critical role in protecting the employee experience by identifying breakdowns in vendor execution, driving timely remediation, and ensuring benefits programs operate as designed. This role is central to ensuring that Wayfair’s benefits programs function as intended—especially when vendor execution falls short. By serving as the connective tissue between employees, vendors, and internal partners, this role directly protects the employee experience, mitigates ope...
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