BI Associate (TCF)

» Job Details# BI Associate (TCF)LocationKuala Lumpur Sentral, MalaysiaLanguageEnglish## SummaryKey Responsibilities:• Responsible for preparing daily, weekly, and monthly client/internal reports & performance dashboards• Preparing ad-hoc reports & analyzing data for management that provide insight• Data extraction/upload from the client system to the CNX side• Partner with business & support strategic projects involving data mining & analytics• Optimize use of tools/technology to improve efficiency & effectiveness of the reporting groupRequired Skills:• 1-2 years of experience with detailed data• Strong verbal & written communication in English• Analytical skills that allow for the development of data-driven reports• Experience on Advance Excel + Business Intelligence tools (Power BI, Tableau, Google Studio & other BI tools)• Working Knowledge of SQL scripting, VBA Macros• Understanding of Call Center Operational Metrics• Experience on reporting through CRM switch and tools viz. CMS (...