Job Description

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients.

We are looking for Bilingual Acting Service Leader: 

Requirements:

  • Demonstrate experience using ITIL v4
  • Knowledge in Project Management (not necessarily PMP certified)
  • Usage in ITSM Tools such as: Remedy, Service Now, Zendesk, JIRA, SysAid or any other
  • Excellent knowledge using Microsoft Tools (Office, Project, Visio, etc.)

    • Responsibilities:

    The Operation Leader must provide useful information to the client (or internally to the cells) according to the agreements done during the M2S process and/or improvements during the life cycle of the support pr...

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