Bilingual Customer Experience Representative - Contact Centre

Overview

Bilingual Customer Experience Representative - Contact Centre at Ainsworth Inc (a GDI company)

Job Summary: Ainsworth is looking for English-speaking, French-speaking, or bilingual candidates who enjoy challenges and who love helping customers. We offer the opportunity to learn and develop your skills and talents in a rewarding career through our advancement program. At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CERs) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will listen, support and problem solve Ainsworth client’s requests from across North America.

Key Responsibilities

• Receive calls or email requests from clients for various reasons related to service or daily operations.
• Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel su...