Job Description
Bilingual Customer Service Representative Location: Remote (Mexico) Base Salary: MXN $3,000 per week (net).
Total Weekly Earnings: Up to MXN $5,000 net (approx. Advanced English proficiency Our client is seeking dynamic and motivated Bilingual Customer Service Representatives to join our growing team. This is a fully remote, full-time position focused on delivering exceptional service to our clients, while identifying opportunities to upsell relevant services. based home service businesses such as cleaning, plumbing, and electrical companies, ensuring clients feel supported, informed, and valued at every step. cleaning or electrical services).
Respond to customer inquiries via phone, email, and live chat.
Proactively build and maintain strong customer relationships.
Recommend suitable products or services tailored to customer needs.
Advanced English and Spanish proficiency (spoken and written).
Minimum 2 years of call center experience required.
Experience in customer service and soft sales roles preferred.
Comfortable using multiple software programs simultaneously.
Base Salary: MXN $3,000 per week (net).
~ Total Weekly Earnings: Up to MXN $5,000 net (approx.
Performance Reviews every 6 months: ~
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