Bilingual Customer Service Representative

Bilingual Customer Service Representative

As part of our growth strategy, we are looking for a dynamic individual to join our team as a Customer Service Representative. The Customer Service position is a gateway into our company – this role is more than just being our face and voice to customers; it also has many internal touchpoints. There are limitless ways to learn and grow, from knowledge of products, systems and processes. In this position you will interact with customers to provide responses to inquiries about products and services, as well as handle and resolve complaints. One of our core values is how we ‘WoW customers’ - it’s a mindset, philosophy, a call to action. This plays a critical role. The opportunity exists as a team member to take their career in any trajectory internally.

Who we are:

Hafele is a global market leader in providing hardware solutions and innovation to the furniture, kitchen cabinet, architectural mi...