Bilingual- Customer Service Representative

About the Call Center Representative Position

We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone.

In addition to having excellent customer service skills, you'll also need to be detail-oriented and able to find solutions in a timely, efficient manner.

Call Center Representative Responsibilities

• Handle inbound and outbound client calls in a timely manner


• Follow company's call center scripts


• Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues


• Work with the client to verif...