Job Description
Bilingual Customer Service Representative
Support the daily processing of insurance applications in a hybrid back-office role that combines administrative tasks, document review, and coordination with advisors. Ideal for bilingual candidates looking to grow in a structured environment and gain hands-on industry experience.
What is in it for you:•Hourly salary of $
• 7-month contract with the potential for permanent employment.
• Full-time position: hours per week.
• Weekday schedule from 9:30 am to 5:30 pm.
• In-office presence required from Tuesday to Thursday.
• Remote work available on Mondays and Fridays.
Responsibilities:
• Sort and prioritize incoming correspondence.
• Triage new insurance applications and documentation.
• Handle insurance carrier feed rejects promptly and accurately.
• Generate internal reports and maintain system records.
• Create new records in WealthServ as needed.
• Escalate issu...
Support the daily processing of insurance applications in a hybrid back-office role that combines administrative tasks, document review, and coordination with advisors. Ideal for bilingual candidates looking to grow in a structured environment and gain hands-on industry experience.
What is in it for you:•Hourly salary of $
• 7-month contract with the potential for permanent employment.
• Full-time position: hours per week.
• Weekday schedule from 9:30 am to 5:30 pm.
• In-office presence required from Tuesday to Thursday.
• Remote work available on Mondays and Fridays.
Responsibilities:
• Sort and prioritize incoming correspondence.
• Triage new insurance applications and documentation.
• Handle insurance carrier feed rejects promptly and accurately.
• Generate internal reports and maintain system records.
• Create new records in WealthServ as needed.
• Escalate issu...
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