Bilingual Customer Service Representative

Customer Support Representative Bilingual Customer Support Representative for a final client in the Food & Beverage Industry opportunity in Mexico City: Role Overview The Call Center Customer Representative is responsible for delivering high-quality customer support through inbound and/or outbound interactions. This role focuses on resolving customer concerns efficiently, providing accurate information, and creating a positive experience during every call. The ideal candidate is patient, detail-oriented, and comfortable working in a high-volume, performance-driven environment. ⭐ Key Details: Permanent employment Hybrid work model: 3 days in the office (Polanco) and 2 days working from home U.S. holidays Above-market benefits (Grocery vouchers, Meal vouchers, Annual bonus, …) What are we looking for? 1-2 years of experience in Customer Support Ideal experience in Food & Beverage Industry Desirable Salesforce CRM Advanced Conversational English If you believe you're a good fit for this position, make sure to apply or send your CV via email to !