Job Description

Member Support Specialist
Join a team that puts people first.
Are you passionate about delivering exceptional service and building meaningful relationships? Do you thrive in a fast‑paced environment where every interaction can make a difference? If so, we’d love to meet you!
We’re looking for a Member Support Specialist who is energized by helping others, solving problems, and serving as the friendly voice our members depend on. In this role, you’ll support members by phone and email, ensuring every interaction reflects our commitment to care, clarity, and exceptional service.
⭐ What You’ll Do

+ Deliver outstanding member service that builds trust and long‑lasting relationships.

+ Answer general inquiries and complete account maintenance through phone and email channels.

+ Meet and exceed key performance metrics while maintaining high‑quality service standards.

+ Research, troubleshoot, and resolve member concerns promptly—leveraging ment...

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