Job Description
Bilingual Customer Service Representative (Healthcare Call Center)
Location: Tempe, AZ (Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: 12‑month contract
Pay Rate: $25/hr
Start Date: February 22, 2026
Position Overview
This is an internal and external client‑facing role that requires excellent customer service, communication, and problem‑solving skills. The Customer Service Representative serves as a primary point of contact for members and clients, providing accurate, timely information regarding healthcare benefits, eligibility, and claims while delivering a high‑quality customer experience.
The ideal candidate is calm under pressure, detail‑oriented, comfortable navigating multiple systems, and able to effectively manage emotional or complex customer interactions.
Key Responsibilities
+ Customer Support & Communication (80%)
+ Accurately and efficiently quote healthcare benefits, eligibility, and claim status to callers<...
Location: Tempe, AZ (Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: 12‑month contract
Pay Rate: $25/hr
Start Date: February 22, 2026
Position Overview
This is an internal and external client‑facing role that requires excellent customer service, communication, and problem‑solving skills. The Customer Service Representative serves as a primary point of contact for members and clients, providing accurate, timely information regarding healthcare benefits, eligibility, and claims while delivering a high‑quality customer experience.
The ideal candidate is calm under pressure, detail‑oriented, comfortable navigating multiple systems, and able to effectively manage emotional or complex customer interactions.
Key Responsibilities
+ Customer Support & Communication (80%)
+ Accurately and efficiently quote healthcare benefits, eligibility, and claim status to callers<...
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