Bilingual Customer Service Supervisor

We are hiring on behalf of our client, one of LATAM's most dynamic and fast-growing iGaming brands, we are looking for a Bilingual Customer Service Supervisor In this role you will lead a high-performing pod of Customer Service Agents in our new CS LATAM Hub based in Lima. You will drive results through coaching, real-time support, and structured follow-ups—balancing people leadership with operational discipline. Your team supports users via chat and email in a regulated environment, where accuracy, speed, and empathy are equally critical.

Here are a few reasons to apply

• Real and Measurable Impact: Your contribution will have a direct impact on the efficiency of Customer Service operations and the satisfaction of our users, with a focus on results that can be optimised and celebrated.
• Exponential Professional Growth: Integrate into a rapidly growing brand, with dynamic leadership that constantly pushes boundaries, providing an environment conducive to...