Job Description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused and analytical individual to join our Rosetta Stone Product Support Team. Rosetta Stone’s consumer offerings help individual language learners worldwide build the fluency and confidence to succeed in their everyday lives. At IXL, we’re dedicated to being the support system our customers need to truly thrive using our products.

In this role, you’ll support our individual Rosetta Stone language learners - helping them with subscription and billing questions, technical fixes, or tips on getting the most out of their experience. #LI-RD1


This is a full-time, hourly position in our Raleigh, NC area office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week.


WHAT YOU'LL BE DOING

  • Deliver exceptional service and technical support to customers, ensurin...

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