Bilingual Dealer Support Representative

We’re looking for a customer-focused professional to serve as a key liaison between the company and its dealer network. In this role, you’ll support smooth B2B operations by handling dealer inquiries, processing orders and transactions, resolving issues, and providing product and administrative support primarily via phone and email. Strong dealer relationships and operational excellence are at the heart of this position.

Key Responsibilities:

• Accurately process and review dealer orders
• Manage dealer transactions and inquiries, including shipment tracking, pricing adjustments, and stock corrections
• Navigate B2B systems to support dealer-related activities
• Process product certificate redemptions and dealer credits
• Assist with parts lookup and data entry
• Support additional dealer-related tasks as required

Qualifications & Skills:

• Fluently bilingual in English ...