Job Description

Our client is currently looking for BILINGUAL Disability Claims Analysts to handle a number of benefit claims for LIFE and CRITICAL ILLNESS.

JOB RESPONSIBILITIES

  1. Analyzes all information relevant to determining obligations: contract provisions, medical proof, non-medical factors, government programs, legislation, internal policies and procedures.
  2. Makes appropriate and careful selection and use of internal and external interventions: cases referred to our consulting physicians, the supervisor, and a medical expert.
  3. Provides customer service on files assigned to him/her by answering calls from all parties involved in the files.
  4. Interacts with the relevant computer systems to update data and make payments, when applicable, taking contract details and internal directives into account.
  5. Occasionally participates in meetings with policyholders for a critical review of files.
  6. Recommends measures destined to improve the sector...

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