Job Description

Job Summary

First Student is seeking a reliable and organized Dispatcher to join our Ottawa team. The Dispatcher plays a key role in ensuring safe, efficient, and timely transportation services by coordinating driver assignments, managing route changes, and responding to operational needs.

Key Responsibilities

  • Coordinate daily driver assignments and route coverage.
  • Monitor radio and GPS systems to track vehicle locations and respond to incidents.
  • Communicate effectively with drivers, maintenance staff, and management.
  • Handle last-minute changes, absences, and emergencies with professionalism.
  • Maintain accurate records of routes, incidents, and driver attendance.
  • Support driver check-in/check-out procedures and ensure compliance with schedules.
  • Assist with customer inquiries and service requests.
  • Collaborate with the Location Manager to improve operational efficiency.
  • Qua...

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