Job Description
TekStaff's Client has a current vacancy for Bilingual Spanish- Helpdesk/ Technical Support
Pay Rate Range: $26-$30/hr
Job Description
This is a 6 month contract located in Scarborough, ON/ Hybrid (2 weeks training onsite and then Hybrid work model (3 days onsite per week))
Typical Day in Role:
• Inbound Technical Support Help Desk
• Entry level position, which serves as a prerequisite for other roles within the Bank.
• The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level
• Troubleshooting customer concerns over inbound phone calls
• Enter commands and observe system functioning to verif...
Pay Rate Range: $26-$30/hr
Job Description
This is a 6 month contract located in Scarborough, ON/ Hybrid (2 weeks training onsite and then Hybrid work model (3 days onsite per week))
Typical Day in Role:
• Inbound Technical Support Help Desk
• Entry level position, which serves as a prerequisite for other roles within the Bank.
• The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level
• Troubleshooting customer concerns over inbound phone calls
• Enter commands and observe system functioning to verif...
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