Bilingual Mutual Fund Administrator

Overview

The Mutual Fund Operations team ensures accurate and timely processing of financial and non-financial transactions, supporting advisors and dealerships with exceptional service. As a Bilingual Service Associate, you will focus on transaction processing, related communications, and quality control while assisting with settlement activities and reporting. Over time, you’ll build proficiency in handling complex transactions and contribute to operational improvements. Success is measured by meeting service levels, accuracy, and productivity standards.

Position Responsibilities

• Process and report on mutual fund financial and non-financial transactions

• Communicate with advisors and dealerships regarding transactions that are not in good order via fax communication or making a phone call

• Perform quality control checks for routine transaction types

• Complete daily bulk settlement and payment activ...