Job Description

Responsibilities





Position Summary:







The Bilingual Restaurant Order Planner is primarily responsible for working with clients to ensure a continuous flow of communication with the restaurants in your portfolio and to manage the demand and the supply planning for these restaurants.







The position is an 12-month contract.







Position Responsibilities may include, but not limited to:







System/Restaurant Support





+ Provide direct support and communication to restaurants as needed



+ Manage customer relationships across a portfolio of restaurants



+ Respond to tickets and calls within assigned SLAs



+ First line of contact for all restaurant order related concerns



+ Triage, assign and close t...

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