Bilingual Senior Contracting Administrator

Career Opportunity Role Title Bilingual Senior Contracting Administrator Purpose of role The Bilingual Senior Contracting Administrator is accountable for ensuring that producer/advisor and up-line hierarchy management in all distribution channels are contracted and licensed promptly, as per established guidelines and service levels, in accordance with provincial and state laws. To provide customer service at established service levels to the various distribution channels by accurately answering questions and/or resolving contracting and licensing inquiries. The Bilingual Senior Contracting Administrator is required to provide service in both French and English, written and oral communications.

Key Responsibilities

• Respond to and ensure efficient & accurate resolution to daily telephone and email inquiries pertaining to contracting and licensing issues, meeting established service level standards
• Research and investigate issues, recommend solutio...