Bilingual Senior Service Representative

Bilingual Senior Service Representative - North Street - Danbury, CT Job Category: Branch Banking Requisition Number: BILIN002033 Danbury, CT 06811, USA Job Details Description The Bilingual Senior Service Representative provides direct customer service satisfying customer banking needs to include accurately handing service transactions (deposits, withdrawals, etc.) in accordance with bank policies and procedures while seeking sales/referral opportunities. Fluency in English & Spanish and/or Portuguese is required. Customer Service Consistently demonstrate all aspects of the USB Customer Service Commitment Charter and the USB brand Put the customer first by promptly acknowledging their presence Handle transactions accurately and efficiently, respecting customers’ time Maintain the highest levels of confidentiality and privacy of customer information Respond to or refer customer concerns to supervisors as appropriate. If follow up is required, set clear customer expectations and deliver...