Job Description
*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - Bilingual Technical Support Supervisor
SUMMARY
The Bilingual Technical Support Supervisor provides leadership and direction to Service Desk Technicians on the federal government Tier 1 Service Desk. The responsibilities include scheduling, staffing, training, record keeping, performance appraisals, and other supervisory departmental duties. This position will assist in the help desk operations and provide coaching and one-on-one training to tier 1 IT Service Desk Technicians. The Bilingual Technical Support Supervisor also assists in providing quality monitoring and guidance to Tier 1 I...
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - Bilingual Technical Support Supervisor
SUMMARY
The Bilingual Technical Support Supervisor provides leadership and direction to Service Desk Technicians on the federal government Tier 1 Service Desk. The responsibilities include scheduling, staffing, training, record keeping, performance appraisals, and other supervisory departmental duties. This position will assist in the help desk operations and provide coaching and one-on-one training to tier 1 IT Service Desk Technicians. The Bilingual Technical Support Supervisor also assists in providing quality monitoring and guidance to Tier 1 I...
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