Job Description

A global technology company located in Madrid is seeking a Tier 1 Support Engineer. This role is customer-facing and focuses on enhancing the experience of clients using an AIOps system. The successful candidate must be fluent in Spanish and English, with strong knowledge in Linux, Docker, Kubernetes, and Cloud platforms like AWS and Azure. Key responsibilities include responding to customer support requests, documenting issues, and ensuring customer satisfaction. This is an exciting opportunity to join a dynamic team and contribute to operational excellence.
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