Job Description

Job Title: Bilingual Virtual Assistant (English / Spanish)


Job Overview


Our client is seeking a reliable and highly communicative Bilingual Virtual Assistant (English/Spanish) to support administrative operations and customer engagement for a music education business. This role will involve administrative support, nurturing warm leads through outbound calls, answering inbound calls, and booking appointments for music classes.

The ideal candidate is fluent in both English and Spanish, experienced with GoHighLevel CRM, and comfortable handling phone-based customer interactions.

Key Responsibilities

  • Perform general administrative tasks and daily operational support

  • Make outbound calls to warm leads for customer nurturing and follow-ups

  • Answer incoming calls and professionally book appointments for music classes

  • Manage and update client information within GoHighLevel (GHL) CRM

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