Job Description

Introduction to the Role and Team

Are you an organized and proactive professional with a passion for building strong client relationships? In this role, you will take ownership of managing customer accounts, ensuring the timely collection of invoices Collaborating closely with internal teams like Sales and Customer Service, you’ll resolve billing and payment challenges while playing a critical role in supporting month-end processes and audit activities.

What you'll do

  • Monitoring customer accounts and ensuring timely collection of outstanding invoices.
  • Applying incoming payments to customer accounts and reconciling discrepancies.
  • Investigating and resolving payment issues, such as overpayments.
  • Collaborating with internal teams (Sales, Customer Service, etc.) to address billing or payment concerns.
  • Reviewing and approving Revenue Arrangements in financial systems.
  • Maintaining accurate customer records and aging...

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