Billing and Collections Team Leads

Job Summary

The successful candidate will oversee the collections process, ensure timely receivables, and drive continuous improvement in billing and collections workflows. APAC exposure is highly preferred due to the regional scope of operations.

Key Responsibilities

• Ensure timely collection of outstanding debts from partners. Implement and monitor collection timelines including payment tracking, follow-ups, reminder letters, suspension notices, payment arrangements, terminations, and debt recovery procedures.
• Prepare regular aging reports, cash receipt projections for forecasting, and other receivables reports required by the executive team.
• Establish and maintain positive communication with partners. Address and resolve billing concerns and disputes, collaborating with relevant business units to ensure invoice accuracy.
• Lead continuous process improvement initiatives within the team. Identify opportunities to enha...