Billing Assistant

Billing Assistant 
Sunderland 
9 Month Temporary 
Full time ( 37 hours)
Monday- Friday 

We are seeking a detail-oriented and customer-focusedBilling Assistant to join our Finance Services team. This role is responsible for the accurate creation and issue of all invoice types (excluding DUoS invoices), supporting billing queries, and ensuring high standards of data accuracy and customer service.

Key Responsibilities

Create and issue invoices across all invoice types (excluding DUoS invoices)

Input, manipulate and validate financial data accurately

Assist with internal and external invoice queries via telephone and email

Produce reports to monitor invoice volumes and values

Monitor customer risk and escalate concerns where appropriate

Deliver excellent customer service and work collaboratively with colleagues

Skills & Competencies

Strong attention to detai...