Billing Assistant

Billing Assistant Sunderland 9 Month Temporary Full time ( 37 hours)Monday- Friday We are seeking a detail-oriented and customer-focused Billing Assistant to join our Finance Services team. This role is responsible for the accurate creation and issue of all invoice types (excluding DUoS invoices), supporting billing queries, and ensuring high standards of data accuracy and customer service. Key ResponsibilitiesCreate and issue invoices across all invoice types (excluding DUoS invoices)Input, manipulate and validate financial data accuratelyAssist with internal and external invoice queries via telephone and emailProduce reports to monitor invoice volumes and valuesMonitor customer risk and escalate concerns where appropriateDeliver excellent customer service and work collaboratively with colleaguesSkills & CompetenciesStrong attention to detail with a high level of accuracyGood IT skills, including experience using financial systems and MS Office (particularly Excel and Outlook)Effectiv...