Job Description
Billing Assistant
Sunderland
9 Month Temporary
Full time ( 37 hours)
Monday- Friday
We are seeking a detail-oriented and customer-focused Billing Assistant to join our Finance Services team. This role is responsible for the accurate creation and issue of all invoice types (excluding DUoS invoices), supporting billing queries, and ensuring high standards of data accuracy and customer service.
Key Responsibilities
Sunderland
9 Month Temporary
Full time ( 37 hours)
Monday- Friday
We are seeking a detail-oriented and customer-focused Billing Assistant to join our Finance Services team. This role is responsible for the accurate creation and issue of all invoice types (excluding DUoS invoices), supporting billing queries, and ensuring high standards of data accuracy and customer service.
Key Responsibilities
- Create and issue invoices across all invoice types (excluding DUoS invoices)
- Input, manipulate and validate financial data accurately
- Assist with internal and external invoice queries via telephone and email
- Produce reports to monitor invoice volumes and values
- Monitor customer risk and escalate concerns where appropriate
- Deliver excellent customer service and work collaboratively wit...
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