Job Description

Description

Highlights of the job

This role is integral to supporting our customers and operational teams. You will collaborate closely with meter reading, customer service, collections, and regulatory colleagues to ensure seamless billing operations and a positive customer experience. The Billing Clerk reports to the Specialist, Regulatory Compliance, and operates within established guidelines and standards.

What you’d be responsible for

Reporting to theSpecialist, Regulatory Compliance, and working collaboratively with peers across Southern Bruce & Aylmer branches, your responsibilities include (but are not limited to):

Billing & Data Management

  • Preparing handheld devices for meter readers and uploading meter data for billing.
  • Importing meter reads and validating data to ensure accuracy.
  • Calculating customer charges, generating bills, and preparing billing packages for mailing.
  • Preparing daily bank deposit...

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