Job Description

Job Title: Senior Associate – Order to Cash (OTC) Billing & Collections Support

Job Summary

The Senior Associate – Order to Cash (OTC) Billing & Collections Support will play a key role in supporting billing and collections operations. This role focuses on accurate invoicing, customer query resolution, onboarding support, and close coordination with internal teams to ensure timely billing, collections, and compliance with processes and controls.

Key Responsibilities

  • Deliver end-to-end billing support with a strong understanding of billing models, products, and revenue impact
  • Act as first-line support for customer queries related to invoices, billing statements, and payments
  • Manage customer onboarding, master data maintenance, and product setup across billing systems
  • Ensure timely invoice uploads on customer portals and support collections with settlement activities
  • Assist in collecting and...

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