Job Description
Job Description
KEY ROLES AND RESPONSIBILITIES
1. Prepare and generate accurate and timely invoices to customers.
2. Respond to billing enquiries and resolve bill issues.
3. Responsible for day to day customer support activities.
4. Perform ad-hoc duties such as supporting billing system project activities and management reporting.
QUALIFICATIONS & EXPERIENCE
1. At least a Diploma holder.
2. At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing or
collections role.
SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS
1. High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics).
2. Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
3. Self-motivated and results-oriented with a proactive approach to problem-solving.
...
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