Billing Officer | WFH

Responsibilities

• Responds to Clients and internal customers through various communication methods satisfying needs promptly and efficiently.
• Maintain Client records and elevate matters as required to the National Credit Control Manager.
• Client’s account, administrative and billing/invoicing matters are understood and championed.
• Review and prepare National Accounts invoices and submit to client for processing as per the National Accounts Schedule document.
• Review and prepare appropriate purchase/work order and service reports to be submitted to the clients.
• Prepare client’s job order report (service completion) and submit to the client at the end of each month.
• Action client’s job order closures (through client’s portal) prior to invoice submission.
• Work closely with customers to ensure any billing issues are addressed accordingly.
• Understand the client’s invoicing requirements and wor...