Job Description

A leading BPO company in Cebu City is seeking an experienced Operations Team Lead to supervise a team of financial specialists, ensuring excellence in performance and client satisfaction. The ideal candidate has at least 2 years of supervisory experience in the BPO industry and billing expertise. Responsibilities include monitoring KPIs, handling escalations, and leading coaching sessions. Enjoy benefits such as a sign-on bonus, competitive salary, HMO coverage, and opportunities for professional growth.
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