Job Description

Job Description:

Key Responsibilities:

  • Communication with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems
  • Answer customer billing questions and troubleshoot billing issues
  • Understand and executive administrative procedures, policies, and practices
  • Communicate with people within the organization (answer questions, address and escalate concerns or issues, resolve basic problems, input data etc.)
  • Distribute/Track outgoing correspondence to external customers for return compliance and authorization
  • Prepare billing information and verify any changes to support accurate and efficient billing process and financial close
  • Understand contract implications and implement invoicing in compliance with customers needs
  • Specialized functions could include: training, J.B. Hunt systems knowledge, mentor/leader, subject matte...

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