Billing Specialist

Quickreply is looking for a detail-oriented Billing & Collections Specialist to support our finance operations. The role involves managing invoicing, tracking payments, following up on overdue accounts, and ensuring accurate financial records in a SaaS environment.

Key Responsibilities

• Generate and send customer invoices accurately and on time
• Monitor customer SaaS usage from internal portals and ensure correct billing
• Record payments and reconcile them against outstanding invoices
• Maintain up-to-date customer billing information
• Proactively follow up on overdue payments via email, phone, or WhatsApp
• Track and document all customer communication related to collections
• Resolve billing discrepancies in coordination with customers
• Record and categorize company expenses accurately
• Prepare periodic reports on collections, outstanding invoices, and usa...