Job Description

  • The role of business operations is to be the production readiness steward for the platform.
  • This is accomplished by closely partnering with developers to design, build, implement, and support technology services.
  • A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.
  • Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
  • We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products.
  • The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to p...

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