Job Description

Basic Information:
Location: Pune
Grade: BPO4/5
Qualification – Certified Black Belt with relevant experience in Transformation
Shift timings: The role entails working across accounts and geographies. Thus, while the suggested shift starts at 1pm, the actual shift start time will vary based on projects supported and prioritized
Weeks Offs: Sat/Sun (to vary based on project priority)
Pickup Boundaries: As per TCS policy
Job Description
Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.
Deliver Quantifiable Business value to Customers by alignment to Client goals and establish strong client connect through governance.
Lead Kaizen workouts to eliminate non-value add activities and reduce cycle time. Improve the process efficiency and drive towards business excellence
Conduct quality campaigns to generate ideas and implement a culture of continuous impr...

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