Black-Belt Assistant Manager

Basic Information:

• Location: Pune
• Grade: BPO4/5
• Qualification – Certified Black Belt with relevant experience in Transformation
• Shift timings: The role entails working across accounts and geographies. Thus, while the suggested shift starts at 1pm, the actual shift start time will vary based on projects supported and prioritized
• Weeks Offs: Sat/Sun (to vary based on project priority)
• Pickup Boundaries: As per TCS policy

Job Description

• Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.
• Deliver Quantifiable Business value to Customers by alignment to Client goals and establish strong client connect through governance.
• Lead Kaizen workouts to eliminate non-value add activities and reduce cycle time. Improve the process efficiency and drive tow...