Job Description

Our client, a leading IT services, consulting, and business solutions company , is looking for an experienced BMC Helix Technical Delivery Authority to lead the end‑to‑end delivery of complex BMC Helix ITSM solutions . This role combines solution architecture, technical leadership, and project governance , ensuring high‑quality outcomes aligned with business objectives and ITIL best practices.

Key Responsibilities

  • Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT.
  • Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows.
  • Ensure alignment with ITIL best practices and enterprise standards .
  • Architect and implement integrations with third‑party systems (e.g., Active Directory, Orchestrators, Service Assurance tools).
  • Configure and manage APIs, web s...

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